We provide expert third party email and tech support to make your computer experience as pleasant as possible. However, please note that we do not provide password reset assistance of any kind.
We started as a small local repair service, that eventually grew into a nationwide remote support service. We offer a wide range of affordable support options including complimentary email support. We cannot reset passwords or help you log into your account, but we can help remove toolbars and search engine redirects that can keep you from reaching your destination.
We do not charge for any diagnostic service we provide, we just hope that you will remember our email service when you need computer support in the future!
MONTHLY SERVICE PLANS.
| - Instant Help Desk Acess |
|---|
| Remote Repair Service |
| Scheduled Maintenance |
| 24/7 Chat Support- |
| BAFFLES-INC Assurence |
| Online Data Backup |
HOW OUR MONTHLY SERVICE PLANS WORK: Upon signing up for a monthly membership plan, your credit or debit card will immediately be charged $19.99-$39.99, depending on the plan selected, and it will be charged the same amount on the same day each month until your plan is cancelled. Once you have paid and registered for your monthly service plan, we will connect remotely, with your permission, and perform a full diagnostic, scan, cleaning, and optimization of your device. We'll then set up your data backup and anti-virus package depending on which plan you've selected. We will also perform a scheduled semi-annual, quarterly, or monthly tune up and optimization of your computer, depending on the package you have selected. As part of your scheduled tune up, we'll go through and perform a full system scan, threat removal, and optimization at that time.
In addition to your scheduled ongoing maintenance, you will be allotted two no cost remote support sessions per month with the premium plan, and one no cost remote support session per month with the advanced plan. With the basic plan, or once you have reached your monthly limit with the advanecd or premium plan, each additional unscheduled remote support session will result in an additional charge of $20. To claim an additional remote support session, you can call us anytime during regular business hours, email [email protected], or submit your information in one of the various contact forms throughout the site. If you have any questions about our monthly service plans, please contact [email protected] and we'll be happy to help.
Give us a call, and we'll get you connected through secure software.
Our trained experts will carefully diagnose your specific issue and make reccomendations.
Your support technician will repair and resolve any issues within your computer as quickly as possible.